Meet The Team


Mike McKeown LinkedIn Profile


Mike has over 18 years’ experience of the property market. He was the owner of a highly successful letting agency in Hereford for 8 years, providing an excellent service which was unrivalled locally. Following a very profitable competitor buy out, Mike has returned to property management and providing serviced accommodation to corporate and short stay clients in Hereford and the surrounding Counties. He is also an experienced private landlord having steadily grown his portfolio of properties since the early 2000’s.

Carey McKeown Linkedin Profile


By trade Carey is a very experienced letting agent, she has been in the industry for over 20 years and for 8 of these years she had her own letting agency in Hereford which she ran with her husband Mike, having previously been a senior partner at the firm. Having returned more recently to property letting and management Carey is excited at the prospect of helping landlords to maximize their buy to let property returns by providing quality local serviced accommodation.

Mike and Carey are also Business Consultants for their highly successful consultancy company, Matrix Consultancy Group,  helping businesses with their breadth of experience and they have worked with clients in renewable energy, commercial property, hospitality and event management, commercial food  and the private security sector. It was their work in this area that helped them to identify the need for a relocation service for their corporate clients.


Louise Pinnell  LinkedIn Profile

Marketing Manager

Louise has over 15 years experience in Marketing in a variety of industries, in both the public and private sector. She is also a private landlord herself with a portfolio of 5 properties and has personal experience in the lettings market in Herefordshire.

Jolene Tyler

Head Housekeeper

Jolene is an experienced chambermaid having worked at the highest level for Warner Hotels and a variety of personal clients. Jolene leads our team of Domestic Assistants to ensure the interior of each property including furniture and fittings are clean and tidy, our numerous 10/10 guest reviews confirm this. Jolene and her team’s consistent approach means each property is maintained to the highest level of cleanliness and hygiene, not to mention the conceptual towel origami!


Owen McKeown


Owen is our apprentice and is currently studying Business Administration with Herefordshire Group Training Association. He’s hoping to follow in the footsteps of Mike and Carey in the serviced accommodation industry.